Thursday, September 12, 2019

Sun Shines Enterprise Case Study Example | Topics and Well Written Essays - 250 words

Sun Shines Enterprise - Case Study Example Quality improvement can be achieved through several strategies. One of them is called Hoshin Kanri. This means translating the organizational objectives and goals into measurable actions and strategies. This involves focusing on the available resources too limited priority issues. For instance, Abby’s main concern is the maintenance of quality at the hotels. This can be achieved by using all the resources available including the employees to deliver high quality. This can be done by use of tools such as the Total Quality Management (TQM) tools (Collier & Evans 2009). Another way quality can be promoted is through â€Å"Kaizen† which is continuous improvement. The highest quality cannot be achieved in a single day. The organization should be ready to keep on improving the services and products in order to satisfy the customers’ needs. It could also be done through the use of Poka Yoke strategy (Collier & Evans 2009).

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